Payment Policy

Payment Policy

Welcome to Kickclusive. We are committed to providing you with a secure, safe, and transparent shopping experience. Below are the billing terms and payment conditions accepted on our store.

1. Accepted Payment Methods

To make your checkout experience as convenient as possible, we securely accept major credit cards and digital wallets:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

  • Digital Wallets: Apple Pay and Google Pay.

Note: We do not accept cash on delivery (COD), personal checks, or bank transfers.

2. Transaction Currency

  • US Dollars ($): All transactions, product prices, and shipping values on our website are displayed and processed exclusively in USD ($).

3. Price Transparency & Sales Tax

  • No Hidden Fees: The price you see on our product pages is exactly what you pay at checkout. There are no surprise handling fees, processing fees, or shipping costs.

  • Sales Tax Included: All applicable state and local sales taxes are already included in the displayed product prices. No additional taxes will be calculated or added to your order at checkout.

  • Free Shipping: We offer 100% Free Shipping on all orders across the United States.

4. Payment Security & Safety

Your financial safety is our highest priority. We use industry-standard protocols to protect your sensitive data:

  • SSL Encryption: Our store is secured with a 256-bit Secure Sockets Layer (SSL) encryption system. This ensures that your private billing data is fully scrambled and unreadable by outside sources.

  • PCI Compliance: Our billing gateway is strictly compliant with the Payment Card Industry Data Security Standard (PCI DSS). We never store, save, or have direct access to your credit card number on our servers.

5. Order Confirmation

  • Instant Receipt: Immediately after placing a successful order, an automated Order Confirmation Email will be sent to the email address you provided.

  • This email contains your order number, product details, billing summary, and acts as your official invoice. If you do not receive it within a few minutes, please check your spam folder or contact us.

6. Fraudulent Transactions & Prevention

To protect both our customers and our business from unauthorized purchases, we run strict automated fraud checks:

  • Verification Holds: If our payment system flags a transaction as suspicious or high-risk (e.g., mismatched billing and shipping addresses), we may temporarily hold the order.

  • Verification Request: We will reach out to you via email or phone to confirm the transaction details. If we do not receive verification within 48 hours, the order will be cancelled and refunded immediately in full to protect the cardholder.

7. Order Cancellation & Chargebacks

  • Cancellations: If you need to cancel your order, please email us at support@kickclusiven.com within 12 hours of purchase. Once an order has been shipped, it cannot be cancelled, and you must follow our standard Return Policy.

  • Chargebacks: If you notice any billing discrepancy, we ask that you contact our customer support at +1 646-837-6019 before initiating a bank chargeback. Filing immediate chargebacks without prior communication delays the resolution. We are dedicated to working with you to resolve any legitimate billing issues immediately.

8. Contact Information

If you have any questions, concerns, or billing inquiries, please contact our support team:

  • Store Name: Kickclusive

  • Address: 682 Broadway, New York, NY 10012, United States

  • Phone: +1 646-837-6019

  • Email: support@kickclusiven.com

  • Support Hours: Monday – Friday | 9:00 AM – 5:00 PM  (EST)